Where handmade is art... Making Everyday Extraordinary

Shipping & Returns

Please note policies can change at any time.

Shipping

Within Australia - all items are sent via regular Australia Post. If you want your items sent via registered post please add a registered post item to your cart.

We do not accept liability for any items not sent via registered post and for any loss or damage caused by Australia Post.

Overseas Orders- are all sent via regular Air Mail postage. Some small items e.g bookmarks may be able to be sent at less than the estimated cost as a letter, if this is the case then extra postage will be refunded once the item has been sent. We will endeavour to keep postage costs to the minimum.

Please note we accept no liability for Air Mail losses.

For large orders that are beyond our shipping calculator please contact us for a quote.

Payment

We accept payment by paypal or for Australian customers by Direct Deposit. Payment of all accounts must be made within 7 days of date of invoice. If payment is not received within 7 days ONE reminder will be sent giving a further 3 days to pay. If payment has not been received by the 10th day, your order will be cancelled and the item returned to stock.

Please contact me if you are having trouble paying for an item.

NO items will be shipped without payment.

Returns

ArtEZan does not accept returns due to change of heart. Please contact us if there is any problem with your order and we will endeavour to resolve any problems.

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ArtEZan is stocking Zanz Hand dyed. Wool, merino, cotton, bamboo, silk, alpaca and other yarns; merino tops; hand dyed and unique material items including aprons, bags, baby muslin wraps and washers and hand dyed hand spun yarn.


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